Available for Opportunities

Valentine Gumo
Digital Health & Applications Technician Specialist

Applications Support Technician with 4+ years scaling digital health systems (CHT, DHIS2, Kobo) in production environments. Expert in cloud infrastructure, automation, and healthcare data integrations.

About Me

Dedicated Applications Support Technician with a passion for leveraging technology to improve healthcare delivery across Africa.

Bridging Technology & Healthcare

With over 4 years of hands-on experience supporting digital health systems at organizations like Médecins Sans Frontières and Living Goods, I specialize in ensuring high availability, data integrity, and security compliance for critical health infrastructure.

My expertise spans DHIS2, CHT (Community Health Toolkit), KoboToolbox, and SurveyCTO, combined with strong foundations in cloud infrastructure (Azure, AWS), Kubernetes, and DevOps workflows.

I am fluent in English and French, proficient in Swahili, and passionate about empowering field teams through clear documentation and effective training.

4+
Years Experience
6
Certifications
3
Languages
24/7
Support Ready
Valentine Gumo

Technical Skills

Comprehensive toolkit for digital health system administration and cloud infrastructure management.

Programming & Data

Python PowerShell SQL JavaScript React APIs Data Analytics

Digital Health

DHIS2 CHT KoboToolbox SurveyCTO HMIS e-Health Data Collection

Cloud & Infrastructure

Azure AWS Linux Docker Kubernetes CI/CD DevOps

Security & Monitoring

Grafana Prometheus IAM SSO Endpoint Security Cloud Security Compliance

ITSM & Support

Jira ServiceNow ZenIT ITIL 4 SLA Management Incident Management Change Management

Modern Workplace

Microsoft 365 SharePoint Teams OneDrive Exchange Online Technical Documentation

Professional Experience

Progressive career in digital health support and cloud engineering.

Sep 2025 - Present

Applications Support

Médecins Sans Frontières - OCBA

  • End-user support for DHIS2, CHT (ECARE), Kobo, TrackMyStaff
  • System administration and data validation
  • Incident management via ZenIT
  • SOP development and knowledge base maintenance
May 2025 - July 2025

Cloud Engineer Trainee

Linux Foundation / Andela

  • Kubernetes and cloud-native technologies
  • Container orchestration and CI/CD pipelines
  • Hands-on labs and real-world scenarios
  • KCNA certification preparation
Sep 2024 - Dec 2024

Cloud & Network Security Analyst Trainee

Cyber Shujaa Program

  • Secure architecture design
  • Vulnerability assessments and threat hunting
  • Cloud deployment monitoring
  • Security assessment reporting
Dec 2022 - Sep 2025

Regional Digital Health Support Officer

Living Goods

  • Tier 1/2 support for CHW across CHT and SurveyCTO
  • Infrastructure monitoring and alert management
  • Data reporting with Superset, DHIS2, SQL
  • Training and onboarding for ERP tools

Certifications

Industry-recognized credentials in cloud, security, and digital health.

Kubernetes and Cloud Native Associate (KCNA)

The Linux Foundation

DHIS2 System Administration & Configuration

DHIS2 Academy / University of Oslo

Cloud & Network Security

Cyber Shujaa Program (Serianu/USIU-Africa/KBA)

CompTIA Security+

CompTIA

Certified Network Security Practitioner (CNSP)

The SecOps Group

ITIL 4 Foundation

IT Service Management

Get In Touch

Ready to discuss how I can support your digital health initiatives or cloud infrastructure needs.